Cancellation & Return Policy

UniverCell Market

Thank you for shopping with Sudhan Mobiles. Please review our cancellation and return policy carefully before making a purchase.

1. Return Policy

Products once sold are not returnable. Returns, if approved, must be unused, in original condition, and in original packaging, along with a valid purchase receipt.

2. Replacement Policy

Replacements are provided only for defective or damaged products, subject to verification and approval by the seller.

3. Cancellation Policy – Failure to Take Delivery

If the Customer fails to accept delivery of the Products for reasons not caused by the Seller, the Seller may cancel the order without affecting any other rights.

4. Unattended Delivery

If the Customer chooses unattended delivery, the Products may be left at the delivery address as instructed.

Such delivery is made at the Customer’s own risk. The Seller is not responsible for any loss, theft, or damage after successful delivery.